Metropolis of Greensboro wins Nationwide 2020 Digital Cities Survey Award | Firms

GREENSBORO, NC (November 10, 2020) – The city of Greensboro is ranked one of the best digital cities by the Center for Digital Government (CDG) and ranks third among cities with a population between 250,000-499,999. The CDG is a national research and advisory institute that focuses on information technology guidelines and best practices in state and local authorities

Greensboro is known for using technology to address social challenges, improve services, strengthen cybersecurity, and more. “Innovative cities are using technology and analyzing data to better serve their citizens, respond quickly to citizens’ needs related to COVID-19, and support digital experience initiatives,” said Phil Bertolini, CDG co-director . “The Center for Digital Government congratulates this year’s winners for their hard work and efforts to use technology to improve how citizens interact with government.”

Greensboro’s redesigned website is focused on the resident audience and includes a simple navigation system and interactive tools that make the website more responsive. Since the redesign in February 2018, the city has received three awards for its new website. In terms of security, Greensboro has achieved ISO / IEC 27001 certification, a globally recognized standard for its cybersecurity management program that protects the city’s systems and programs from threats and cyberattacks. The city is one of the few in the world to have received this prestigious cybersecurity certification.

“The momentum in Greensboro continues to grow as we find new and exciting ways to use technology to create transparency and access information and data,” said Jane Nickles, director of information technology at Greensboro. “We are honored to be recognized by the Center for Digital Government and will continue to drive new developments to improve government operations.”

This is the sixth Digital Cities Survey Award for Greensboro.

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